10 Common Reasons People Visit Urgent Care Clinics (And When You Should)

As a board-certified urgent care physician, I often hear patients say, “I wasn’t sure if this was the right place to come.” If that sounds familiar, you’re not alone.

Urgent care clinics are designed to handle a wide range of health issues that require attention, but not the same level of care as an emergency room. Whether you’re a busy parent juggling school pickups or someone managing chronic conditions with the occasional flare-up, knowing when to visit urgent care can save you time, money, and stress.

Here are the 10 most common reasons people visit urgent care clinics—and a little guidance to help you decide when urgent care is the right choice for you or your family.

  1. Cold, Flu, and COVID-Like Symptoms

Sneezing, sore throat, fever, or a lingering cough? These are among the most frequent complaints we see. While many viral illnesses resolve on their own, some cases can lead to complications, such as pneumonia or sinus infections.

Why urgent care helps:
We can quickly determine whether your symptoms indicate a viral infection, a bacterial infection, or a more serious condition. We also offer rapid flu, COVID-19, and strep tests on-site, helping you get answers fast.

  1. Minor Injuries and Sprains

Slipped on ice? Rolled your ankle during a jog? Kids bumped heads at soccer practice? You’re in good company. We treat countless sprains, strains, minor fractures, and bruises each week.

Why urgent care helps:
We offer on-site X-rays to evaluate injuries and provide splints, crutches, and follow-up instructions—all without the wait time or cost of an ER visit.

  1. Ear Infections

If you’ve ever spent a sleepless night with a child crying from ear pain, you know how quickly this common problem becomes urgent. Ear infections aren’t just for kids either—adults can suffer from them, too.

Why urgent care helps:
We perform ear exams and, if necessary, prescribe antibiotics or recommend the appropriate over-the-counter care. Fast relief starts with a proper diagnosis.

  1. Urinary Tract Infections (UTIs)

That frequent urge to go, paired with burning pain, is a red flag for a UTI. These conditions are prevalent in women but can also affect men and children.

Why urgent care helps:
We conduct urine testing on-site, provide same-day results, and prescribe medication immediately, helping you get on the path to relief quickly.

  1. Rashes, Allergic Reactions, and Skin Irritations

From mysterious rashes to poison ivy, hives, or mild allergic reactions, skin concerns are a daily part of our practice.

Why urgent care helps:
We assess whether it’s a simple irritation or something more complex, like an infection or an allergic response. Treatment might include topical creams, oral antihistamines, or antibiotics.

Note: For severe allergic reactions involving swelling of the face or difficulty breathing, seek emergency medical attention immediately.

  1. Cuts, Burns, and Minor Wounds

Accidents happen—kitchen cuts, minor burns, or scraped knees are all common reasons patients walk through our doors.

Why urgent care helps:
We can clean and suture minor wounds, treat burns, and update your tetanus vaccine if needed. The goal is to prevent infection and promote healing with minimal scarring.

  1. Stomach Pain, Nausea, and Vomiting

While these symptoms can stem from a variety of causes—from food poisoning to viral gastroenteritis—prolonged symptoms shouldn’t be ignored.

Why urgent care helps:
We evaluate dehydration, check for more serious conditions such as appendicitis, and provide anti-nausea medications or fluids when necessary.

  1. Fever (Especially in Children)

A rising thermometer can be scary, especially in little ones. While not all fevers signal something serious, it’s wise to get checked if symptoms persist or if your child is very young.

Why urgent care helps:
We’ll assess for ear infections, strep throat, flu, or other infections, and offer guidance on how to manage fever safely at home.

  1. Sore Throat and Strep Testing

It may start as a tickle, but when that sore throat turns painful and persistent, it’s time to check for strep throat or tonsillitis.

Why urgent care helps:
We perform rapid strep tests and throat cultures, often providing results within minutes. Early treatment can help reduce discomfort and prevent complications, such as rheumatic fever.

  1. Pink Eye and Other Eye Irritations

Red, itchy, or crusty eyes may indicate conjunctivitis (also known as pink eye)—a highly contagious condition. Whether it’s viral, bacterial, or allergy-related, eye discomfort shouldn’t be ignored.

Why urgent care helps:
We examine the eye, determine the cause, and prescribe treatment if necessary. In most cases, we help patients return to work or school quickly and safely.

When Should You Skip Urgent Care and Head to the ER?

While urgent care covers a broad range of concerns, some conditions require emergency room attention. Go to the ER or call 911 for:

  • Chest pain or pressure
  • Difficulty breathing
  • Severe head injury or trauma
  • Seizures
  • High fever in infants under 3 months
  • Sudden weakness or numbness (possible stroke)
  • Heavy bleeding that won’t stop
  • Severe allergic reactions with facial or throat swelling

When in doubt, it’s always okay to call your local urgent care first. We’ll help guide you to the right place—even if that place isn’t us.

What to Expect at an Urgent Care Visit

Whether you’re a first-time visitor or a regular, here’s what to expect:

  • Walk-in availability – No appointment needed
  • Short wait times – Most visits take under an hour
  • On-site diagnostics – including X-rays, labs, strep/COVID/flu testing
  • Comprehensive care – For patients of all ages, including children

We accept most major insurance plans, and self-pay options are available.

Why Urgent Care Works for Modern Life

Today’s families need healthcare that’s fast, flexible, and reliable. At our urgent care clinic, we strive to provide compassionate, timely care without the high costs or long waits of the ER.

We’re here when your primary care doctor is unavailable, when symptoms strike on the weekend, or when you need help getting back to feeling like yourself.

Final Thoughts: Trust Your Instincts

If something doesn’t feel right, don’t wait. Our doors are open to help you and your loved ones get the care you need—when you need it most.

Whether it’s a sore throat, a sprained ankle, or something that doesn’t feel quite right, your local urgent care clinic is here to help.

Need care today? Walk in or check in online. We’re ready when you are.